Privacy policy

 

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.sandeli.co.uk (the “Site”).  

 

Purpose

The purpose of this privacy policy (this "Privacy Policy") is to inform users of our Site of the following:

• The personal data we will collect.
• Use of collected data.
• Who has access to the data collected.
• The rights of the Site users; and 
• The Site's cookie policy.

 

Personal Data We Collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. 

Data Collected in a Non-Automatic Way

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, age and date of birth, billing address, shipping address, payment information (including credit, debit card numbers), email address, and phone number. This data may be collected when you create an account.

 

Cookies

A cookie is a small file, stored on a user's hard drive by a website. Its purpose is to collect data relating to the user's browsing habits. You can choose to be notified each time a cookie is transmitted. You can also choose to disable cookies entirely in your internet browser, but this may decrease the quality of your user experience.

How We Use your Personal Data?

Data collected on our Site will only be used for the purposes specified in this Privacy Policy or indicated on the relevant pages of our Site. We will not use your data beyond what we disclose in this Privacy Policy.

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
- Communicate with you.
- Screen our orders for potential risk or fraud; and
- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

 
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing your Personal Data 

Employees

We may disclose user data to any member of our organisation who reasonably needs access to user data to achieve the purposes set out in this Privacy Policy.
We share your Personal Data with third parties to help us use your Personal Data, as described above. For example, we use Webador to power our online store--you can read more about how Webador uses your Personal Data here: https://www.webador.co.uk/privacy.  

Other Disclosures

We will not sell or share your data with other third parties, except in the following cases:

1. If the law requires it.
2. If it is required for any legal proceeding. 
3. To prove or protect our legal rights; and
4. To buyers or potential buyers of this company in the event that we seek to sell the company.

 

If you follow hyperlinks from our Site to another Site, please note that we are not responsible for and have no control over their privacy policies and practices.

Do not track
Please note that we do not alter our Site’s data collection and use practices when we see a Do Not Track signal from your browser.

How Long We Store Personal Data 
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

 

How We Protect Your Personal Data

While we take all reasonable precautions to ensure that user data is secure and that users are protected, there always remains the risk of harm. The Internet as a whole can be insecure at times and therefore, we are unable to guarantee the security of user data beyond what is reasonably practical.

 

Your rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact us
For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at sales@sandeli.co.uk.